A case study review on the Wok: A Sustainable Restaurant Chain case, using the Case Study Review Template.
• Why did Wok build alliances with its suppliers?
• Was it worthwhile to invest time in developing small suppliers from remote areas of the country?
• Was sustainability a differentiating factor for Wok?
• Who were Wok customers?
• If there was no value proposition for the most relevant customer segment, why do it?
• How did the transition towards sustainability impact Wok’s “bottom line”?
• Should Wok jeopardize its supplier policy for sake of growth?
• Regardless of what it “should” do, was Wok in a position to do it?