General Instructions – PLEASE READ THEM CAREFULLY
The Assignment must be submitted on Blackboard (WORD format only) via allocated folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted. ASSIGNMENT-2
Knowledge Management (MGT-403)
First Semester (2024-2025)
Course Learning Outcomes-Covered
Define the different Knowledge types and explain how they are addressed by knowledge management in different business environments. Identify and analyse role of communities of practice in knowledge management and the challenges and issues pertaining to community of practice.
Demonstrate effective knowledge management skills to utilize knowledge management tools for the benefits of the organization.
The focus of the assignment is to evaluate the understanding level of students related to communities of Practice, learning organization, and various techniques used to capture tacit and explicit knowledge.
Please read chapter 3, chapter 4, and chapter 5.
Assignment Questions
Q.1: “The Wiig KM model is based on the principle that in order for knowledge to be useful and valuable, it must be organized through a form of semantic network that is connected, congruent, and complete and has perspective and purpose.” Explain in detail. (Chapter 3 Wiig’s KM Model) (2 Marks)
Q.2: In what ways is the Choo and Weick KM model like the Nonaka and Takeuchi KM model? In what ways do they differ? (Chapter 3 Choo and Weick and Nonaka and Takeuchi KM Models) (2 Marks)
Q.3: Discuss in detail any two techniques of capturing tacit Knowledge? (Chapter 4 Knowledge Capture and Codification) (2 Marks)
Q. 4: Read chapter 5 (Knowledge Sharing and Communities of Practice) and answer the following questions.
a). Explain the concept of communities of practice. (1 mark)
b). Will it be fruitful for the organization to cultivate the communities of practice? If yes, What steps must be taken by the organization to cultivate them. (1 mark)
c). Discuss the concept of skill mining, social network analysis, and Knowledge support office. (2 Marks)